Privacy Policy

Effective Date: 25-09-2025

This Privacy Policy governs the manner in which V School, a software-as-a-service (SaaS) platform, collects, uses, maintains, and discloses information from its users, including educational institutions, administrators, teachers, parents, and students ("you" or "your"). This policy applies to the Service and all products and services offered by V School.

By accessing or using our Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service.

1. Information We Collect

We collect various types of information to provide and continuously improve our services.

a. Information Provided by the Educational Institution: The educational institution using V School is the data controller. It provides us with personal information about its staff, students, and parents. This data is essential for the core functions of our Service, such as creating user accounts and managing school operations. This may include:

  • Staff Data: Names, email addresses, job titles, and contact details.

  • Student Data: Names, student IDs, dates of birth, demographic information, academic records (such as grades, attendance, and transcripts), and disciplinary records.

  • Parent/Guardian Data: Names, email addresses, phone numbers, and emergency contact information.

b. Information Provided Directly by Users: We also collect information that you provide directly to us while using the Service. This includes:

  • Account Information: Your username, a securely stored password, and your profile photo.

  • Communication Data: The content of messages and other communications sent through our platform's messaging features.

  • Support Data: Information you provide when contacting our customer support team.

c. Information Collected Automatically: When you use our Service, we automatically collect certain information to improve functionality and security. This may include:

  • Usage Data: Details of your access to and use of the Service, including log-in times, pages viewed, features used, and the time spent on each page.

  • Device and Log Information: Your IP address, browser type, operating system, and unique device identifiers. This information helps us ensure our Service works correctly across different devices and helps us identify and prevent fraudulent activity.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of the Service may not function properly without them.

2. How We Use Information

We use the information we collect to provide, maintain, and improve the Service, as well as for other specific purposes:

  • Service Provision: To operate our platform and provide the core functionalities like student management, grading, attendance tracking, and communication.

  • Personalization: To tailor the Service to individual user roles and needs, such as displaying relevant dashboards for teachers, students, or administrators.

  • Communication: To send you important updates about the Service, account notifications, and security alerts.

  • Analysis and Improvement: To monitor and analyze usage and trends to understand how our Service is used, identify areas for improvement, and develop new features.

  • Security: To detect, investigate, and prevent fraudulent activity, security breaches, and other harmful acts.

  • Customer Support: To provide effective customer support and respond to your inquiries.

3. How We Share Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

  • With Your Educational Institution: We share data with your educational institution as necessary to provide the Service. The institution is the data controller and has primary responsibility for managing and protecting your data.

  • With Third-Party Service Providers: We may share information with trusted third-party companies that perform services on our behalf, such as data hosting, cloud storage, payment processing, and analytics. These providers are contractually bound to protect your data and are prohibited from using it for any other purpose.

  • For Legal and Compliance Reasons: We may disclose your information if we believe in good faith that it is necessary to comply with a legal obligation, such as a subpoena or court order, or to protect the rights, property, or safety of V School, our users, or the public.

  • In the Event of a Business Transfer: If V School is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity. You will be notified of any such transfer and given choices regarding your information.

  • Aggregated and De-identified Data: We may share aggregated or de-identified information that cannot be used to identify you personally. This data is used for research, industry analysis, and to improve our Service.

4. Student Data and Compliance

V School is committed to protecting student privacy in accordance with applicable laws. We act as a "school official" under the Family Educational Rights and Privacy Act (FERPA) in the United States and comply with other relevant legislation like the Children's Online Privacy Protection Act (COPPA) and the European Union's General Data Protection Regulation (GDPR). We process student data solely on behalf of the educational institution and do not use student data for any purpose other than to provide the Service as directed by the school.

5. Data Security

We take the security of your information very seriously. We employ a combination of administrative, technical, and physical security measures to protect your data from unauthorized access, use, or disclosure. These measures include data encryption, access controls, regular security audits, and continuous monitoring of our systems. While we strive to protect your data, it's important to remember that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

You have certain rights regarding your personal information, though these rights may be limited by your Institution's data management policies and applicable laws. You may have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete personal information.

  • Deletion: Request the deletion of your personal information.

  • Objection: Object to our processing of your personal information.

All requests regarding your personal data should be directed to your educational institution's administration, as they are responsible for your data within the Service.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, when appropriate, by notifying you through the Service. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.

8. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

vschoolofficial01@gmail.com